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Our three business segments – Mining and Construction, Automation, and Pulp, Paper and Power – offer products and services to a range of customer industries
Customers in several industries
We serve customers around the world in the mining, construction, oil and gas, pulp and paper, as well as power generation industries by supplying them with capital goods and related process solutions and services. Most of our customers are industrial companies, like mining, energy and paper companies. We also have contractor customers, mainly in the construction industry. Most of our customers operate in the process industry and use natural raw materials or recycled materials in their production.
We have a balanced offering of products, projects and services business. Large-scale project deliveries are typical to the mining, power generation, and pulp and paper industries. Our deliveries to the construction and the oil and gas industries mainly consist of individual equipment components and smaller package solutions. The share of the services business is significant in all our businesses.
Our customers make investment decisions based primarily on the long-term demand and price forecasts for their products. They finance their bigger investment projects typically with a combination of cash flows and debt financing and the smaller purchases with their own cash flows. As a principal rule, we do not participate in the financing of customer projects.
Our customers are emphasizing return on investment in their decision-making and are thus pursuing efficient solutions with low initial investment and operating costs.
Metso's addressable markets in 2012:
Orders received by customer industry in 2012:
