"I am extremely pleased to see that our strategy is yielding excellent results. This is a good opportunity to thank our shareholders, customers and all business partners for their continued trust in Metso. I’m also confident that we will provide excellent service to our customers and create value for all our stakeholders in 2024." Pekka Vauramo, President and CEO
Our year in numbers
5,252 EUR MILLION
ORDERS RECEIVED
5,390 EUR MILLION
SALES
54%
SALES, SHARE OF SERVICES
1,447 EUR MILLION
PLANET POSITIVE SALES
887 EUR MILLION
ADJUSTED EBITA
16.5%
ADJUSTED EBITA %
0.65 EUR
EARNINGS PER SHARE, CONTINUING OPERATIONS
Our people
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Strong progress with our strategic priorities
We follow the implementation of our strategy through four top priorities – financial performance, sustainability, performance culture and customer success.
Our performance was strong throughout 2023. Our sales reached EUR 5,4 billion and our profitability was at a record high level. The continued strong development of our adjusted EBITA margin is truly remarkable. We have improved the margin from 11.5% in 2020 to 16.5% in 2023 and this improvement trend demonstrates our unwavering dedication to improving our profitability.
We have over 17,000 employees globally and it is very important that they feel engaged and committed. We believe that high employee engagement leads to improved customer satisfaction which in turn leads to better business results. We strive to create a strong performance culture where our people, guided by our values and leadership principles, thrive in their work and are offered opportunities to grow and develop while performing at their best. Metso has a diverse workforce of over 100 nationalities, and we are committed to becoming a workplace where diversity and inclusion are fostered, promoted, and embedded in our company culture. Diversity and inclusion have been among our cultural focus areas in 2023. We have increased awareness of the topic and arranged training for all employees and for managers relating to non-discriminating recruitment practices.
For us, customer success means designing our business so that we can excel in solving our customers’ challenges and offer them opportunities to create more value. We have also made steady progress in this area. Metso’s 2023 Net Promoter Score (NPS), which measures the engagement and loyalty of our customers, is on a healthy level. Based on our customers’ feedback, they value Metso’s strong safety culture, high quality equipment and the technical expertise of our employees. We continue to focus on improving our responsiveness and on-time delivery capabilities.
Read below about sustainability as our strategic priority.
Aiming for sustainability leadership
Our purpose is to enable sustainable modern life. Environmental issues are an integral part of our sustainability agenda because climate change is a big challenge for our customer industries. Our customers are demanding more efficient and sustainable solutions to reach their ambitious climate targets and to meet the fast-growing demand for strategic raw materials. As a major equipment supplier, we can create the biggest positive change by working together with our customers for more sustainable processes.
Central to our sustainability efforts is our Metso Plus offering – products that are significantly more energy or water efficient than an industry benchmark or a previous generation product. Metso Plus products help our customers cut their CO₂ emissions, both directly and through reductions in carbon intensity of manufacturing and delivering products, as well as by offering the potential for increased recycling. Metso Plus Services can improve our customers’ processes with modernizations and upgrades as well as by optimizing existing production processes. Our Metso Plus portfolio already includes over 100 products, and our aim is to keep expanding and improving this offering by continuously innovating. We target 80% of our R&D spend on Metso Plus development by 2030.
We have a zero-harm approach to health and safety. With our comprehensive safety agenda and continuous actions, we aim to improve the safety of our employees, partners, customers, contractors and other stakeholders. The safety of our products is one of the key drivers in our research and development work. Our safety promise doesn’t end with the product. We have a range of solutions to eliminate safety risks at customer operations and improve customers’ operational performance over the full life-time of our products.
We have set a target to reach net-zero CO₂ emissions in our own operations by 2030. We are also targeting a 20% cut in our logistics emissions by 2025 and that 30% of the direct supplier spend by the end of 2025 is with partners who have set Science-Based CO₂ emissions targets.
