Metso Outotec focuses its Field Service offering in Australia on its proprietary technologies

Metso Outotec strives to provide the best possible sustainable and industry leading service offering to our mining customers. The company has been reviewing its local services business portfolio in Australia and has decided to discontinue the conveyor labor services related to belt splicing and associated services in the Australian market. Metso Outotec continues to provide parts, components, and technical support for conveyors.

“This decision is a part of our Field Service strategy to focus our service efforts on areas where Metso Outotec has strong capabilities, proprietary technologies, and large installed base. We will continue to provide our customers with conveyor services and original wear and spare parts where we have a strong, competitive offering. The Australian market is well served by local companies in the conveyor maintenance services business, and we feel confident that customers’ needs will be covered by these companies after our withdrawal,” says Martin Karlsson, Senior Vice President, Professional Services, Metso Outotec.

Metso Outotec has an extensive global footprint of over 3,000 Field Service professionals and additional support resources close to customer operations. In Australia, the company has about 200 Field Service employees, and service centers serving the main mining areas.

Metso Outotec’s wide range of mobile and stationary conveyors, parts, accessories, services, and other optional features for the mining and aggregate industries will continue to be supplied to the markets in Australia and worldwide. 

Further information, please contact:

Martin Karlsson, Senior Vice President, Professional Services business line, Metso Outotec, tel. + 358 20 484 100, email: martin.karlsson(at)mogroup.com

Helena Marjaranta, Vice President, Communications and Brand, Metso Outotec, tel. +358 20 484 3212, email: helena.marjaranta(at)mogroup.com

Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.  

Metso Outotec is committed to limiting global warming to 1.5°C with Science Based Targets. We ranked 8th on the 2021 Global 100 list of the world’s most sustainable companies.